Telemarketing Specialist

Our Opening and Your Responsibilities


We have paused some of our recruitment activity at Mettler Toledo given the circumstances about the COVID-19. It is complex time for us all and as a result, this will pose difficulties in onboarding new colleagues into the organisation.


However, we will continue working in the background and we are always looking for talented Telemarketers to join our team. We are looking forward to receiving applications from any of you interested in joining our team in the future, once we are back to normal. See below for the finer details around the role/responsibilities etc., read carefully and apply where appropriate. This may be a good time to get in touch.


Due to business growth our Telemarketing team here in Leicester is now looking to recruit a Telemarketing Specialist. The sucessful Telemarketer will play a key role in contributing to the overall success of our business by generating leads through direct customer contact via the telephone. They will follow up marketing campaigns, contact existing customers to assess their needs for new products and call prospects to discuss how our product portfolio supports their business needs. They will be expected to share best practice and new ideas after each campaign to ensure that the team is consistently improving its offering to our customers.
 
• Independently execute division specific campaigns which will be prepared and briefed by the Marketing team 
o Conduct high volume outbound calls to customers 
o Generate high quality leads for our internal and external sales teams 
o Qualify and update customer data in our CRM database 
• Work closely with the Marketing Team, incl. regular alignment and briefing meetings 
• Update on progress of projects and generate reports at the end of each campaign 
• Identify cross divisional lead opportunities as part of campaign execution 
• Work on data qualification and research projects as required

What You Need to Succeed

The Telemarketing team is a competitive, fast paced and high energy team who play an important role within the business. We are looking for a proactive, motivated and tenacious individual who can add value to the existing team but also bring their own creative and upbeat energy to generate vital leads for the business. 

You will need to have excellent interpersonal skills, a proactive work ethic and the desire to achieve your goals, as well as a passion for delivering excellent customer service. 


Ideally you will already have some experience gained in a telemarketing role, although this is not essential as full training will be provided. You will need to be confident in making a high volume of calls and have the personal motivation to achieve your targets and not be defeated when you have less successful days. You will need to be proficient in using IT systems and ideally have previous experience working to KPIs and meeting deadlines. 

The ideal person will be a professional, results orientated team player with the desire to work for an organisation who rewards you for success.

Our Offer to You


• 25 days' holiday increasing with length of service 
• Performance related bonus 
• BUPA Healthcare 
• Family friendly benefits 
• Sports and social club

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

3851

Location

East Midlands

Leicester

Job Type

Full-time