Field Service Technician, San Francisco Bay Area

Ihre Aufgaben

This position will be responsible for direct support of Rainin's On-Site service program.

Works at customer sites within a defined geographic region servicing and calibrating Rainin and other brands of pipettes. Conducts mechanical and electronic measuring, recording, and inspection on pipettes serviced to ensure conformance to established specifications.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.  

  • Following daily service visits schedule through careful coordination with their Area Service Leader.
  • Drives to customer sites to provide onsite pipette service according to the service schedule, including use of personal vehicle when needed.
  • While on site at customer facilities, the Field Service Tech provides pipette repair and calibration services.
  • Representing Rainin to customer in a professional and positive manner.

·       Ability to work independently with minimal supervision or as part of a small team.

  • Completes service reports and expense reports and is responsible for maintaining service equipment and parts inventory.
  • Provides Rainin Sales with customer leads for potential new product purchases
  • When available, assists in Service Center production activities as assigned by the Area Service Leader
  • Travel out of local area of up to 50% of the time required to support the business, including overnight travel up to 25% of the time.

Ihr Profil

  • High school diploma or general education degree (GED); minimum of one year related experience with Manufacturing, Instrumentation, and/or training; or equivalent combination of education and prior work experience.
  • Previous knowledge or work experience with pipettes preferred.                         

·       Must have strong interpersonal and verbal (English) communication skills.

·       Must have good written communication skills, as there will be frequent email communication with customers and associates and daily completion of service reports.                                        

  • Must have good mechanical aptitude and the ability to disassemble and reassemble small precision mechanical instruments.                                           
  • Strong organizational skills to successfully develop and schedule, process, and complete multiple tasks. 

Unser Angebot

  • A company car with paid insurance.
  • All tools and equipment needed to perform the job.
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
  • Tuition reimbursement, educational matching gift program, parental leave benefits, perks and discounts.
  • All the benefits you would expect from a global leader such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
  • Global market strength and worldwide leadership in weighing.
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards.
  • A commitment to extraordinary service on our state-of-the-art equipment

Über Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.


We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

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