Field Service Technician - Retail

Ihre Aufgaben

Responsible for performing calibration and preventative maintenance (PM) on weighing and wrapping equipment.
  • Performs calibrations and preventative maintenance duties.
  • Obtain and maintain a valid Weights and Measures license for assigned service area
  • Accurately submit Weights & Measures pipework to state/county in timely manner
  • Assists and cooperates with Scheduling Analyst Representatives and Service Support Team whenever necessary.  
  • Actively updates and ensures data integrity of the service database.  
  • Ensures vehicle service and maintenance requirements are met. 
  • Achieves assigned targets while controlling expenses
  • Complies with ISO standards, work instructions and quality documentation 
  • Interfaces with sales to meet customer requirements.
  • Ensures productivity and other assigned KPIs are met 
  • Ensures customer uptime requirements are met and that PM work at assigned account is completed on time.
  • Resolves first line customer complaints and helps resolve invoicing problems.
  • Follows and adheres to all service requirements and procedures
  • Is proactive in promoting and selling service and products. Submission of sales leads is required
  • Drives safely and maintains a valid driver’s license. 
  • Uses Lap Top PC daily to complete required paperwork
  • Performs service on special products as designated by Service Team Manager. 
  • Maintains inventory levels necessary to meet a high First Time Fix Rate while remaining within the company guidelines. 
  • Required to work OT as needed to meet business demand
  • Overnight travel is required to maximize efficiency while performing regular duties.
  • Ability to meet all physical demands as listed below

Ihr Profil

We have paused some of our recruitment activity at Mettler Toledo given the circumstances related to COVID-19. It is complex now to on board new colleagues into the organization.

However, we continue working and we are always looking for candidates for our retail division]. We are looking forward to receiving applications from any of you interested in joining our team in the future, once we are back to normal. This is what the job is about, read carefully and apply. This may be a good time to get in touch.

Requires a minimum of 1 year of technical training beyond High School or equivalent experience.
Demonstrated skill in the use of Microsoft Office products including Word, Excel, Outlook, and be capable of learning proprietary software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, and talk or listen.  The employee is occasionally required to; walk; reach with hands and arms; climb or balance; stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus

Unser Angebot

  • A company car with paid insurance for your work use
  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

Über Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.


We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

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