Mettler Toledo

• Enter orders into ERP system received directly from the customer via email.
• Prompt and accurate input of all order related details, respecting time deadlines.
• Answer to order related customer queries via email.
• Assure database integrity by validating and correcting the data housed within our CRM.
• Provide project management for complicated orders by using the tracking capabilities afforded by the system to assure that all possible bookings are converted to billings as quickly as timelines allow.
• Follow process of returns.
• Close cooperation with French team.
• Following team goals.

• 1-2 years' professional experience in similar positions.
• Very good knowledge of spoken and written French (min. B2 level).
• Good knowledge of English.
• Good knowledge of MS Office skills (Word, Excel).
• Good interpersonal skills, ability to listen and provide excellent customer support.
• Very good organizational skills, ensuring successful remote team cooperation.

Additionally, if you are familiar with these area that would be an asset: 

• User experience in any ERP system.
• Good knowledge of Italian.

• Stable employment conditions on the basis of contract of employment,
• Annual bonus,
• Medical care with basic dental package,
• Life insurance,
• Multisport card/Multicafeteria program,
• Home office (after onboarding program and for the time of COVID situation, until we are not back in the office, then HO will be limited),
• Flexible working hours,
• Interesting and challenging career in a successful leading global organization,
• Trainings and professional development,
• Possibility to work in an international environment with multicultural team,
• Possibility to use languages on daily basis,
• Possibility to be a member of our MT Healthy team including e.g. roller skates, football, board games, cycling or running.