Back-office Specialist with French

Ihre Aufgaben

  • Enter orders into ERP system received directly from the customer via email.
  • Prompt and accurate input of all order related details, respecting time deadlines.
  • Answer to order related customer queries via email.
  • Assure database integrity by validating and correcting the data housed within our CRM.
  • Provide project management for complicated orders by using the tracking capabilities afforded by the system to assure that all possible bookings are converted to billings as quickly as timelines allow.
  • Follow process of returns.
  • Close cooperation with French team.
  • Following team goals.

Ihr Profil

  • 1-2 years' professional experience in similar positions.
  • Very good knowledge of spoken and written French (min. B2 level).
  • Good knowledge of English.
  • Good knowledge of MS Office skills (Word, Excel).
  • Good interpersonal skills, ability to listen and provide excellent customer support.
  • Very good organizational skills, ensuring successful remote team cooperation.

Additionally, if you are familiar with these area that would be an asset: 

  • User experience in any ERP system.
  • Good knowledge of Italian.

Unser Angebot

  • Stable employment conditions on the basis of contract of employment,
  • Annual bonus,
  • Medical care with basic dental package,
  • Life insurance,
  • Multisport card/Multicafeteria program,
  • Home office (after onboarding program and for the time of COVID situation, until we are not back in the office, then HO will be limited),
  • Flexible working hours,
  • Interesting and challenging career in a successful leading global organization,
  • Trainings and professional development,
  • Possibility to work in an international environment with multicultural team,
  • Possibility to use languages on daily basis,
  • Possibility to be a member of our MT Healthy team including e.g. roller skates, football, board games, cycling or running.

Über Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.


We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.