Renewal Telesales

Our Opening and Your Responsibilities

We are looking for an enthusiastic Telesales to contribute in generating sales for our company. Candidate will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone/online meeting as well as dealing with complaints and doubts.

Responsibilities
  • Contact existing customers to upsell / renew service contract
  • Answer questions about service offering of the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile" to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information


What You Need to Succeed

Requirements
  • Proven experience as telesales or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. SAP)
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Preferably candidate with 1 or 2 years technical sales experience dealing with manufacturing industry customer base.

Our Offer to You


  • 1.5 months contractual bonus
  • Global exposure
  • Career development
  • Medical and dental benefits

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Referenznummer

16123

Bevorzugter Arbeitsort

Selangor

Shah Alam

Pensum

Vollzeit

Geschäftsniederlassung

Mettler-Toledo (M) Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia

+60 3 7844 5888