Customer Support Specialist (English&French)

Our Opening and Your Responsibilities

As a Customer Support Specialist, you will be responsible for assistance in processing orders accurately and efficiently, as well as providing excellent customer service to our clients from UK market. Occasionally, you'll be also supporting French market. 

Your responsibilities will include:
  • Providing support for Customers by emails and phone to all inquiries in the areas of pricing, product availability, basic product specifications, complaints, parts identification, order status and sales leads,
  • Assistance in entering customer orders accurately and efficiently into the system,
  • Working closely with our sales and logistics teams to ensure timely and accurate order fulfillment.

What You Need to Succeed

  • Proficient English skills (min. B2/C1),
  • Proficient French skills (min. B2/C1),
  • Excellent data entry skills and attention to detail,
  • Problem solving skills,
  • SAP knowledge would be a plus. 

Our Offer to You

  • Stable employment conditions based on the contract of employment,
  • Hybrid work model (2 days working from office),
  • Annual bonus,
  • Medicover medical care with basic dental package,
  • Life insurance with possible extension for your family members,
  • Festive benefits paid in April and December,
  • Medicover sport card,
  • Language courses,
  • Cultural events for employees and families,
  • Space for your initiatives, charity & CSR actions,
  • Discounts for meals and beauty products at the our Business Park,
  • Diverse and inclusive workplace.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Referenznummer

16453

Bevorzugter Arbeitsort

Mazowieckie

Warsaw

Pensum

Vollzeit

Geschäftsniederlassung

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska