- Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system
- Invoicing of services, repairs and installations, ensure timely and accurate billing to customers
- Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers
- Cooperation with business partners in countries supported by the team
- Securing high quality and professional day to day service activities within agreed KPI's
- Ensure complete and timely electronic archiving all relevant documents
- Prepare statistics and reports related to service administration
- Very good knowledge of English (written and spoken - min. B2 level),
- Experience in similar position would be an asset,
- Very good MS Office skills,
- Good understanding of complex business processes,
- Knowledge of SAP would be an asset,
- Strong focus to details, customer orientation and service-oriented work.
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus 💰,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) 🏠,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer 🚀,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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