Back Office Specialist with French

Our Opening and Your Responsibilities

To our Customer Operations Department we are looking for a motivated, client and detail-oriented Back Office Specialist with French. In this role you will be responsible for the below areas:
  • Enter orders in ERP system received directly from the customer via email.
  • Prompt and accurate input of all order related details, respecting time deadlines.
  • Answer to order related customer queries via email.
  • Assure database integrity by validating and correcting the data housed within our CRM.
  • Provide project management for complicated orders by using the tracking capabilities afforded by the system to assure that all possible bookings are converted to billings as quickly as timelines allow.
  • Follow process of returns.
  • Close cooperation with French team.
  • Follow team goals.

What You Need to Succeed

  1. About 1-2 years' professional experience on a similar position.
  2. Very good knowledge of spoken and written French and English (min. B2 level).
  3. Well-developed MS Office skills (Word, Excel).
  4. Good interpersonal skills, ability to listen and provide excellent customer support.
  5. Flexibility and very good organizational skills.
  6. Strong proactive and business attitude.
  7. Team spirit, ensuring successful remote team cooperation.
  8. Using experience in any ERP system will be an asset.

Our Offer to You

  • Stable employment conditions on the basis of the contract of employment.
  • Annual bonus.
  • Medical care with the dental package. 
  • Life insurance. 
  • Flexible working hours. 
  • Home office (hybrid). 
  • Exposure to French stakeholders and the possibility to use the language on a daily basis.
  • Training and professional development. 
  • Possibility to be involved in incoming transition process.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Referenznummer

8794

Arbeitsort

Mazowieckie

Warsaw

Pensum

Vollzeit

Geschäftsniederlassung

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska

+48 22 440 67 00