Technical Support Specialist

Our Opening and Your Responsibilities

Job Summary
  • Responsible to create, administer and deliver training in the Asia region; training will be mainly delivered to MO Service Technicians in the SEA region. In addition, trainings for OEM, customers and distribution channels may apply.
  • Responsible to provide second level support and advice/ support helpdesk agents.

Key Responsibilities
  • Collaborate with SBU trainers to produce/ deliver high quality course training via online or face to face.
  • Answer support calls and emails from MO service team, investigate problems and provide solution.
  • Onsite support together with MO service team if required.
  • Maintain & upkeep of AP PI service training center.
  • Helping and supporting MO's in people development, expand service portfolio and optimize service tool.
  • Support product testing activates.

What You Need to Succeed

Education
Completed technical education in automation or mechatronic

Experience
At least 5 years working experience in service or maintenance or engineering project

Language skills
English & Mandarin

Soft Skills
Customer training and seminar

*Please state your current, expected salary and notice period in your profile

Our Offer to You

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Referenznummer

8827

Arbeitsort

Selangor

Shah Alam

Pensum

Vollzeit

Geschäftsniederlassung

Mettler-Toledo Services Asia-Pac Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia

+60 3 7844 5800