Order Management Executive - Japanese Speaker

Our Opening and Your Responsibilities

Regional Back-Office (RBO) is a CENTER OF EXCELLENCE of company back office.

RBO provides professional SAP support to Market Organizations (MO) of AP region. We drive operational efficiency in back-office functions so that units can focus to provide value to customer. We constantly learn SAP E2E process and make sure that each MO's business process is implemented efficiently in SAP. You can learn and contribute through roles below; - Comprehensive knowledge on SAP- Consistent effort to improve process efficiency- Cooperation with parties involved from multi-countries. Join this growing opportunity. RBO welcomes a talented candidate.

Our Opening and Your Responsibilities:

Are you seeking an exciting opportunity to contribute to an efficient order-to-billing process? We are looking for a detail-oriented individual to join our team. If you thrive in an international environment and are dedicated to ensuring accuracy and efficiency, this role is perfect for you!

Your tasks (We Welcome Fresh Graduates):

  • Acknowledge sales orders, service orders and enter into SAP, according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
  • Execute and manage order processing transaction accurately and promptly
  • Receive and carry out directions as provided by team leader
  • Always demonstrate accuracy of work
  • Review documentation and work following process laid out
  • Schedule work to be completed within set timeframes.
  • Communicate with teams/peers and team leaders to optimize work completion.
  • Achieve Key Performance Indicators (KPI’s) and meet Development Plan
  • Support cost reduction and/ or process improvement initiatives

What You Need to Succeed

  • Fluent in Japanese and English (written and spoken)
  • Basic knowledge in MS Office skills
  • Good focus on details
  • Experience on similar position will be an asset
  • We welcomes Fresh Graduate to apply
  • Flexibility to work during Odd Hours and Public Holiday

Additional Information: 

  • You are required to come into the office everyday from Monday to Friday. (this is a 100% onsite position, there is no work from home arrangements)
  • Our current office location is in Bukit Jelutong, Shah Alam. Please note that we will be moving office to PJ33, Petaling Jaya targeting this September, 2024.

Our Offer to You

  • 1.5 months Contractual bonus
  • Medical care with the dental package
  • Life insurance

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.



Bevorzugter Arbeitsort


Shah Alam




Mettler-Toledo Services Asia-Pac Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia

+60 3 7844 5800