Bilingual (Spanish-English) Global Service Desk Analyst

Our Opening and Your Responsibilities

We are looking for a Bilingual Service Desk Analyst to join our Global Service Desk! If you are an IT professional that is bilingual in both English and Spanish and you would like to be a part of a global team and organization, this role could be for you! Your responsibilities will include:

  • 1+years M365, PC / Laptop troubleshooting and providing end user support
  • Excellent communication skills, both written and verbal
  • Advanced ability to gather, monitor and document data 
  • Proven customer service/orientation skills
  • Knowledge and working experience in PC / Laptop troubleshooting and providing end user support

What You Need to Succeed

  • 1 -2 years of  IT customer support experience
  • Experience IT Service Desk operations: proficiency with ServiceNow is highly desirable
  • Strong understanding of computer systems, mobile devices and tech products
  • Professional working experience with  Active Directory Services, MS Exchange, VPN, Network, MS Office suite, Windows 10, Microsoft Office 365
     

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

11061

Location

Ohio

Columbus

Job Type

Full-time

Legal Entity

Mettler-Toledo, LLC

1900 Polaris Parkway Columbus, OH 43240 United States

+1 (800) 638-8537