Field Service Technician

Our Opening and Your Responsibilities

Mettler Toledo is seeking to hire a Field Service Technician for its Industrial division in Edmonton, Alberta, who will report to the Regional Service Manager. As a Field Service Technician you will troubleshoot and repair industry related products. You will also perform calibrations and preventative maintenance duties as scheduled, resolve first line customer service issues and accurate completion of documentation and related service reports.

DUTIES AND RESPONSIBILITIES 
  • Troubleshoot and repair all Mettler Toledo products within the Business Group
  • Perform system and equipment installations, calibrations and preventative maintenance duties as required
  • Ensure customer uptime requirements are met 
  • Complete system configuration and testing, review and sign off on completed projects
  • Coordinate business information to customers, sales engineers and associates, lead the efforts in promoting and selling service income-producing products
  • Responsible for resolving first line customer complaints and invoicing problems
  • Weekly reporting of current projects, complete record keeping on time


What You Need to Succeed

  • Minimum 2 year college diploma in Engineering/Electronics/Instrumentation Technology and/or Computer Science College/University degree.
  • Experience in a technical support role, technical troubleshooting or technical installation in the industrial electronics technology
  • Must possess valid driver's license 
  • Ability to travel within Canada and the U.S
  • Must be legally entitled to work in Canada

Our Offer to You

  • Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
  • And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards
  • A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.

We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

11281

Location

Alberta

Edmonton

Job Type

Full-time

Legal Entity

Mettler-Toledo Inc. (Canada)

2915 Argentia Rd #6, Mississauga ON L5N 8G6 Canada

+1 (800) 638-8537