- Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.
- Control overdue ageing of outstanding invoices.
- Ensuring smooth inflow of cash within payment terms.
- Sending reminders to customer to avoid payment delays.
- Meeting productivity and quality benchmark defined from time to time
- Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.
- Ensuring deliverables as per agreed SLA's.
§ 3-4 years' experience into International customer service preferably into cash collections.
§ SAP knowledge will be preferred.
Telephonic skills should be excellent§ Fluency in English (written and spoken)
§ Good communication skills (verbal, written, presentation)
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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Legal Entity