Associate - AR Collections

Our Opening and Your Responsibilities

Resolving customer's queries regarding their outstanding invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India
Answer, resolve problems, and route, if necessary, incoming calls regarding invoices, credits and customer order issues
Establishes and maintains strong, collaborative relationships with internal customers
Supports the success of a high-performing shared service organization by focusing on continuous improvements in business processes
Research and release customer orders through the appropriate processes while reviewing for accuracy and completion
Process customer credit card payments
Research and collect data to enhance customer accounts to increase efficiency for future transactions.
Ready to work on Indian Public/Bank Holidays

What You Need to Succeed

3-4 years' experience into International customer service preferably into cash collections
SAP knowledge will be preferred.
Telephonic skills should be excellent
Fluency in English (written and spoken)
Good communication skills (verbal, written, presentation)
Strong process knowledge with focus on constantly improving productivity and processes

Our Offer to You

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

5722

Location

Maharashtra

Mumbai

Job Type

Full-time