Our Opening and Your Responsibilities
- Help grow the Retail Division revenue base and profitability by proactively supporting the following:
- Work with a targeted set of North American retail customers and the sales team on location by serving as the primary technical resource and solution advocate.
- Actively support the business requirements and technology evaluation stages of the sales process.
- Assist in the identification of business and technical requirements for assigned customers to assure complete customer satisfaction through all stages of the sales process.
- Nurture relationships with other MT groups, key technology partners, and outside suppliers.
- Play an active role within relevant industry groups and maintain good working relationships with end customers.
- Provide sales training, technical selling tools, key value propositions, and return on investment arguments for the sales organization.
- Support the North American Retail Marketing Organization (MTNA) key account team by developing and delivering product demonstrations and support as required.
- Represent MT to customers at conferences, seminars, and other industry related functions.
- Assist in the development of the MT response to functional and technical elements of RFIs / RFPs.
- Convey customer requirements to Product Management teams.
- Write detailed functional specifications for new product and service solutions and prioritize them with MTWT product marketing and MTNA.
- Develop and maintain a knowledge base of technical and sales questions which can serve as a central repository of expert knowledge for the sales team.
- Identify and nurture potential partnerships with 3rd parties.
- Work collaboratively with the sales team to identify, document, and manage professional service opportunities including potential solutions design and integrations.
- Demonstrate excellence in interpersonal/communication skills, professional maturity, and the ability to work with minimum supervision - a self-starter with strong organization, prioritization and time management skills
- Strategic thinking, and willingness to do so within a collaborative team environment
- Other duties may be assigned.
What You Need to Succeed
- A Bachelor's Degree in Business preferred; a Degree with another focus supplemented by 2-3 years of related sales, sales support and/or customer service experience will be considered.
- Prior experience as a solutions or software sales engineer yielding business driven results.
- Technical experience to facilitate qualified support and to develop appropriate documentation.
- Prior experience in manufacturing environment and/or high volume business transaction environments such as back office or food processing.
- Excellent interpersonal and written / verbal skills; Clear, concise written and verbal English required. Spanish or French considered a plus.
- Command of the full MS Office Suite – frequent PowerPoint presentations and Excel programming
- Ability to understand solutions/software design is a plus.
- Strong problem resolution skills
- Ability to flourish in a cross functional organization.
- Adept at group presentations and product demonstrations.
- Capability to prepare technical documentation for sales & service.
- Understanding of large retailer IT infrastructure desired.
- Sales Engineer experience in IT products, software, or related technology a plus.
- Experience in food retailing industry desired.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
Equal Opportunity Employment
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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