Back-Office Specialist with German

Our Opening and Your Responsibilities

  • Create and process service orders, control quality and completeness of reports delivered by technicians.
  • Create service order quotations on customer request (in cooperation with corresponding departments if required) 
  • Manage customer data, update data in the system based on information delivered by technicians or customers.
  • Solve customer complaints.
  • Ensure timely and accurate billing to customers.
  • Electronic archiving all relevant documents.
  • Prepare statistics and reports related to service administration.
  • Readiness to take part in continuous improvement.

What You Need to Succeed

  • 2-3 years' professional experience in similar positions.
  • Very good knowledge of German (min. B2 level).
  • Well-developed MS Office skills.
  • Details attention and focus on time frames.
  • Good knowledge of English.
  • Ability to work according to clearly defined rules.
  • Knowledge of SAP or other ERP system (would be an asset).

Our Offer to You

  • Stable employment conditions on the basis of contract of employment. 
  • Annual bonus. 
  • Medical care and life insurance. 
  • Multisport card/multicafeteria program. 
  • Language courses.
  • Home office. 
  • Flexible working hours. 
  • Possibility to use languages on daily basis.
  • Possibility to work in an international environment with multicultural team.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

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