Inside Sales Specialist

Our Opening and Your Responsibilities

This role is a part of the Inside Sales Team in Lutz, FL and is a crucial position aimed at providing world-class support to Product Inspection customers. Service Inside Sales Representatives will primarily support our Field Sales organization by nurturing inbound requests, leads, as well customer phone calls. The role will require dynamic skills to work with our producing organization, field, and management teams to better serve customer needs, which will result in higher sales revenue.


  • Effectively manage all inbound customer demand to the Service Parts inbox
  • Distribute leads correctly and efficiently for Sales Rep follow up
  • Respond to contact customers to develop interest in or answer questions on METTLER TOLEDO Service
  • Actively lead customers through the sales cycle from inquiry to lead generation.
  • Manage incoming demand, i.e. calls, emails or mt.com requests for price, availability or quote. Ensure quality service with focus on service level, customer service and urgency to response/follow-up
  • Lead generation through contact with customers: when the involvement of a sales representative is required for high-end product opportunities, execute proper submission of lead details for external pursuit
  • Assure database integrity by validating and correcting the data housed within our CRM at every practical opportunity
  • Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure
  • Assist sales representatives with above baseline targets and/or lead counts with quoting and nurturing support to maximize their productivity.
  • Assist team lead and senior management by providing weekly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches, through regular communication or team meetings
  • Overall general and technical knowledge and application of the Product Inspection business area's product lines and service offerings
  • In-depth knowledge of all internal applications related to PI sales and marketing, including but not limited to SAP CRM and ECC
  • Time management and multi-tasking skills; ability to handle a complex and highly communicative environment
  • The ability to make confident and reasoned decisions regarding processes that affect every day work, and the ability to understand when to involve Accounting, Sales and Marketing with respect to discounts, and special terms and conditions, is required

What You Need to Succeed

  • High school diploma or GED
  • At least 2-3 years in sales, customer service and/or marketing experience
  • Knowledge of Microsoft Office programs
  • A daring spirit and a preference for work in a fast-paced sales environment
  • A confirmed ability and technical acumen to learn our products and sell our service contracts
  • The ability to communicate product knowledge, differentiate from the competition, and solve customer problems
  • Excellent people skills to create rapport with prospects quickly
  • Inbound or outbound call center experience or worked in a sales development role before is a plus
  • Experience using SAP's CRM system is a plus

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
  • Tuition reimbursement, perks and discounts
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards
  • High earning potential with a consistent track record of success and promotional growth opportunities
  • State-of-the-art instrumentation and solutions

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

7253

Location

Florida

Lutz

Job Type

Full-time

Legal Entity

Mettler-Toledo, LLC

1571 Northpointe Pkwy
Lutz, FL 33558
United States

+1 (813) 889-9500