Field Service Sales Representative

Our Opening and Your Responsibilities

Summary:

The Service Sales Representative is responsible for promoting value-added maintenance contract solutions to new and existing customers. Relying on available database marketing information, the Service Sales representative will develop and implement targeted account penetration plans that are closely coordinated with regional business growth initiatives within the PI-US product and service teams. Key performance criteria will be growth of revenue generated from maintenance contract accounts, and other services such as equipment qualification, calibration certification documentation, training and other consulting services. A primary emphasis will be expanding the value-added service we provide established accounts to increase revenue and margin potential. The service sales representative will also focus a large part of their selling time on developing ROW or “rest of world” type accounts. These are described as clients who traditionally do little to no business with MT Service and have to be nurtured to a relationship with MT Service. The service sales representative will also leverage product “point of sale” (POS) opportunities, promoting maintenance agreements for large or strategic new equipment installations where it is warranted.


Essential Duties and Responsibilities   - WEST COAST AREA

  • Demonstrate an ability to prospect for, develop relationships in support of, and ultimately have the ability to close comprehensive service contracts within existing, as well as "rest of world" (ROW) customers.

  • In cooperation with the responsible Leader, develop and achieve annual service revenue targets. Key objectives will be established, and detailed action plans developed describing the initiatives required to achieve business targets.   

  • Work in collaborative manner with the key members of the Product Inspection Business Areas to present Mettler Toledo in a clearly differentiated manner.

  • Promote and sell complete range of service products, leveraging existing customer relationships to expand the added value Mettler Toledo provides.

  • Responsible for the proposal preparation process, and proper administration of established agreement pricing.

  • Be a leader in driving services business within the Product Inspection Business Area.

  • Ensure proper customer account management is executed within an assigned territory.

  • Work with the Service Leaders and local product sales representatives, plan and coordinate the scope of services offered to target accounts.

  • Establish common performance objectives with product sales counter-parts, and work together to achieve an outcome that promotes teamwork within accounts.

  • Remain current in all applicable subject matter affecting his/her ability to interface competently with the client base. This may include but may not be limited to: FDA or other state and federal regulatory requirements, ISO guidelines, and any other developing regulations or Quality initiatives which impact the industry on an ongoing basis.

  • Collaborate with the Regional Sales Managers to train new sales representatives on the service product portfolio as part of the onboarding process.

    • Other duties may be assigned.

What You Need to Succeed

Education, Experience & Skills
  • A Bachelor's degree from four-year College or university; or 5-10 years related industry experience and/or training; or equivalent combination of education and experience.

  • Formal training in selling techniques and account management is required to perform the job effectively.

  • A demonstrated track record in an outside sales role interfacing with decision makers presenting complex solutions oriented products. 

  • Sales experience selling services or intangible products.

  • Must be proficient in Microsoft Office including Excel, Word, Outlook and PowerPoint. 

  • Significant experience with ERP and/or CRM systems.

  • Strong written and verbal communication skills, ability to make presentations to senior groups and demonstrate strong interpersonal skills.

  •  Ability to effectively prioritize and execute tasks in a high-pressure environment.

  • Must be team player, creative problem-solver, goal oriented and relationship focused.
  • The ability to compose effective sales proposals and business correspondence.

  • The ability to interpret contract language, and comprehend process documents such as operating policies or work procedures.  

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

8063

Location

West Coast, US

Job Type

Full-time

Legal Entity

Mettler-Toledo, LLC

1571 Northpointe Pkwy Lutz, FL 33558 United States

+1 (813) 889-9500