Industrial Field Service Technician

Our Opening and Your Responsibilities

Mettler Toledo needs to add to our Industrial Service Team in the Mississauga area. As a Field Service Technician, you will troubleshoot and repair industry related products, perform calibrations and preventative maintenance duties, resolve first line customer service issues and accurately complete service reports. You could also lead efforts to modernize, upgrade and convert customer existing equipment. Also within this role, you will: 
  • Comply with Canada ISO & Measurement standards when required by the customer. 
  • Operate a heavy duty test truck. 
  • Ensure customer uptime requirements are met and that preventative maintenance work is completed on time and with accuracy. 
  • Communicate to the customer upon completion of the work performed (explain what service was completed and what is needed/recommended in the future). 
  • Collaborate with Mettler Toledo sales representatives to promote and sell service agreements and/or products 
  • Be the expert and provide technical and application support to both sales representatives and customers. 
  • Ensure productivity standards are met by working with the Scheduling Team to maximize your daily/weekly schedule. 
  • Travel overnight up to 20% of the time.

What You Need to Succeed

  • A 2-year college diploma in Engineering/Electronics/Instrumentation Technology
  • Experience in a technical support role in the industrial electronics industry. 
  • Must possess or be willing to obtain a Commercial Driver's License. 
  • Experience with MS Office software including Excel, Word, PowerPoint and Outlook; SAP CRM experience is preferred. 
  • The ability to lift, transport and place test weights and equipment pf up to 20 Kg (testing of equipment may require movement of up to 300Kg in 20 Kg increments).
  • Ability to travel within Canada and the U.S.
  • Must be legally entitled to work in Canada

Our Offer to You

  • Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment

  • And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

  • Global market strength and worldwide leadership in weighing

  • A brand name that is identified worldwide with precision, quality, and innovation

  • Thousands of patents, design and innovation awards

  • A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.

We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

5680

Location

Ontario

Mississauga

Job Type

Full-time

Legal Entity

Mettler-Toledo Inc. (Canada)

2915 Argentia Rd #6,
Mississauga ON L5N 8G6
Canada

+1 (800) 638-8537