Telemarketing Manager

Our Opening and Your Responsibilities

This position is responsible for directing the strategy and activities of the US Telemarketing team, with a strong emphasis on developing and managing high quality leads. In this role, you will help your team meet its targets for quality leads and recommend continuous improvements in the telemarketing processes. 

 In this role, your responsibilities will include functions including: 

  • Supervising a team of telemarketing representatives. 
  • Bolstering and supporting this team in product, sales, service and business systems training so they can be stellar at their job. 
  • Managing and prioritizing incoming requests for telemarketing projects. 
  • Understanding all of our product lines, service offerings, and internal systems (such as SAP CRM) so you can be a resource for your team members and their success. 
  • Developing marketing strategies based on the data. 
  • Building working relationships with Marketing Managers, Area Business Managers and Sales Representatives and Team Leaders.

What You Need to Succeed

  • Bachelor’s degree in business, marketing, engineering or closely related discipline is preferred, plus 2 years of management experience; OR a minimum of five years sales or management experience. 
  • Telemarketing, Inside Sales or Field Sales experience is highly desirable. 
  • Previous experience as a manager in a fast-paced environment preferred. 
  • The motivation, adaptability and professional qualities to be able to work in an environment with a minimum amount of supervision and guidance. 
  • Ability to motivate and mentor team members. 
  • Demonstrated skill in the use of Microsoft Office products including Word, Excel. Outlook and PowerPoint is required. 
  • Experience with Sales Logix, ASTEA, BAAN and Business Objects is very helpful.

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

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Mettler-Toledo, LLC

1900 Polaris Parkway
Columbus, OH 43240
United States

+1 (800) 638-8537