Key Responsibilities:
- Manage inbound requests from accounts related to leads, opportunities, and quotes.
- Build and maintain strong relationships with existing customers for low-value product quotations and post-sale inquiries.
- Nurture high-value leads and re-engage dormant accounts through effective phone and email communication.Assist in generating sales revenue by quoting low-value opportunities for existing customers and managing the sales pipeline.
- Conduct outbound calls to maintain accurate customer/prospect records in the CRM.
- Schedule at least 50% of sales force guidance appointments for the strategic business unit.
- Generate and follow up on mid-low value quotes for the division.
- Capture complete and accurate information in the CRM.
- Understand customer needs, monitor preferences, handle objections, and manage e-lead escalations and complaints..
- Motivated & Proactive Team Player
- Administrative Experience
- Proven track record of working with key performance indicators and consistently meeting targets.
- Extensive experience in a telephony environment, enhancing customer interactions.
- Customer-Centric Approach.
- Communication & Negotiation Skills.
- Proficient in data entry and capable of performing data analysis.
- IT Proficiency
- Familiarity with CRM and SAP systems is desirable.
- International career development opportunities
- Part of One Team who thrive from collaboration and drives continuous improvement
- Supports working families through enhanced family friendly policies and flexible working patterns.
- Supporting individual learning, development and growth within the Company
- We encourage work life balance and offer 25 holidays, + Bank Holidays, and rewards length of service as your holiday entitlement increases to a maximum of 29 days once you hit your milestones.
- Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4 x life assurance.
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
Référence
Localisation souhaitée
Job Type
Entité légale