Back-office Specialist with Dutch

Our Opening and Your Responsibilities

  • Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system.
  • Invoicing of services, repairs, and installations, ensure timely and accurate billing to customers.
  • Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers.
  • Service contracts administration.
  • Processing customer e-mail inquiries related to contract maintenance.
  • Handling customers' complaints.
  • Cooperation with business partners in the Netherlands.
  • Securing high-quality and professional day-to-day service activities within agreed KPI's.

What You Need to Succeed

  • Very good knowledge of Dutch.
  • Previous experience in a similar position.
  • Good knowledge of English (min. B2 level). 
  • Well-developed MS Office skills. 
  • Details attention and focus on time frames. 
  • Ability to work according to clearly defined rules. 
  • Knowledge of SAP or other ERP system would be an asset. 

Our Offer to You

  • Stable employment conditions on the basis of the contract of employment. 
  • Annual bonus. 
  • Medical care and life insurance. 
  • Multisport card/multicafeteria program. 
  • Language courses. 
  • Home office. 
  • Flexible working hours. 
  • Possibility to use languages on daily basis. 
  • Possibility to work in an international environment with a multicultural team.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

7240

Location

Mazowieckie

Warsaw

Job Type

Full-time

Entité légale

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21
02-822 Warszawa
Polska

+48 22 440 67 00