RBO Executive - SVC Contract admin (AP-5, Japanese Speaker)

Our Opening and Your Responsibilities

Key Purpose of the Role:
• Support the APAC offices by processing service contract using SAP 
• Deliver the operational efficiency in the back-office 

Specific Roles: 
• Receive the customer PO and create the contract 
• Renew quotation and follow-up 
• Create and maintain the install database 
• Generate the invoice to customer 
• Run the daily report to reduce the back-log 
• Using the language talent, support to SAP Roll-in project for Japan office (eg; User Training, Data cleansing, Testing) 

 Key Responsibilities:
• Focus on customer 
o Meet the internal/external customers requirement 
o Improve the efficiencies considering the customer satisfactory 
• Pursue efficiency and quality 
o Understand the service business process 
o Deliver the level of service (quality transaction) 
• Act as team 
o Strong team sprit required with team itself, the unit employees and BO Roll-in team

What You Need to Succeed

Competencies
• Learning agility 
• Strong attention to detail and accuracy 
• Good interpersonal skill; approaching, active listening, problem solving 
• Energetic, with a high sense of initiative, drive and self‐motivation – ability to work independently, deal with multiple tasks and tight timelines, and priorities. 

Mandatory: 
• Read/Write Japanese (must know how to read Kanji) 
• Fluent level of English 
• Bachelor degree 

Preferred : 2-3 SAP order processing experience

Our Offer to You

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

7313

Location

Selangor

Shah Alam

Job Type

Full-time

Entité légale

Mettler-Toledo Services Asia-Pac Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84 Seksyen U8, Bukit Jelutong 40150 Shah Alam, Selangor Malaysia

+60 3 7844 5800