RBO Executive - SVC Contract admin(Korean Speaker)

Our Opening and Your Responsibilities

Key Purpose of the Role: 
• Support the APAC offices by processing orders using SAP 
• Deliver the operational efficiency in the back-office 
• Associate SAP Roll-in project of Korea Market 

Specific Roles: 
During project period, 
• Transmit RBO process excellence to new Roll-in of Korea 
• Professional supporting on Simulations 
• Mitigate process gap from standard process 
• Support language validations in interviews 
• Act as coacher when new team set-up of Korea Market support 

 After project, 
• Receive the customer PO and create the contract 
• Renew quotation and follow-up 
• Create and maintain the install database 
• Generate the invoice to customer 
• Run the daily report to reduce the back-log 
• Monitoring daily performance of team 
• Problem solving to minimize aging transaction and customer dispute 
• Proactively interface with unit key users (specially from KR market) to facilitate transaction processing 

Key Responsibilities 
• Focus on customer 
o Meet the internal/external customers requirement 
o Improve the efficiencies considering the customer satisfactory 
• Pursue efficiency and quality 
o Understand the order process 
o Deliver the level of service 
• Act as team 
o Strong team sprit required with team itself, the unit employees and BO Roll-in team

What You Need to Succeed

Competencies
• Learning agility 
• Strong attention to detail and accuracy 
• Good interpersonal skill; approaching, active listening, problem solving and pro-active 

Mandatory: 
• Fluent level of English 
• Fluent level of Korean 
• Bachelor degree 

Preferred: 
2-3 SAP order processing experience

Our Offer to You

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

7317

Location

Selangor

Shah Alam

Job Type

Full-time

Entité légale

Mettler-Toledo Services Asia-Pac Sdn. Bhd.

1st Floor, Lot 8, Jalan Astaka U8/84
Seksyen U8, Bukit Jelutong
40150 Shah Alam, Selangor
Malaysia

+60 3 7844 5800