Inside Sales Specialist

Our Opening and Your Responsibilities

Essential Duties and Responsibilities: 
  • Manage incoming demand such as phone calls, emails or mt.com requests with quality, a sense of urgency & follow up 
  • Responsible for service and parts sales and quoting 
  • Provide the appropriate level of support for service inquiries 
  • Work in coordination with field sales representatives, customer service, tech support and contract departments to resolve problems and customer issues. 
  •  Assist Service Organization with baseline targets with sales activities, qualification, nurturing and quoting support to maximize their productivity. 
  • Responsible for driving revenue by engaging in planned and agreed to sales and service activities in cooperation with field service organization 
  • Building and maintain relationships with customers and field sales/service organization 
  • Assure database integrity by validating and correcting the data housed within our Customer Relationship Management System at every practical opportunity 
  • Responsible for managing all business related activities using the customer relationship management (CRM) system. 
  • Maintain compliance with ISO standards and MT Operating Policies and procedures specifically related to Sarbanes Oxley controls and compliance with the company’s order validity policy, authority limits, and standard terms and conditions of sale. 

What You Need to Succeed

  • Desired education is a Bachelor’s degree (B.A.) from a four-year college or university or an Associate’s degree with two to three years of any combination of customer service, sales, call center or related experience; or five or more years of any combination of customer service, sales, or call center experience. 
  • Engineering or Technical background Bilingual French/English, preferred 
  • Technical acumen to learn about our products and/or services 
  • Experience using SAP and Interaction Center 
  • Ability to multi-task 
  • Ability to be agile and adjust to change quickly 
  • Ability to work in a fast paced environment

Our Offer to You

  • Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment

  • And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits

  • Global market strength and worldwide leadership in weighing

  • A brand name that is identified worldwide with precision, quality, and innovation

  • Thousands of patents, design and innovation awards

  • A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to, for example, race, colour, religion, sex, age, place of origin, disability, sexual orientation, gender identity, or any other protected characteristics.

We are committed to creating an inclusive, equitable and accessible work environment. If you are an individual with a disability and you need assistance or an accommodation during the application, interviewing or employment process, please contact us at jamie.anderson2@mt.com so we can discuss in confidence a suitable accommodation.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

8561

Location

Ontario

Mississauga

Job Type

Full-time

Entité légale

Mettler-Toledo Inc. (Canada)

2915 Argentia Rd #6, Mississauga ON L5N 8G6 Canada

+1 (800) 638-8537