Applications Specialist

Our Opening and Your Responsibilities

Summary:  

Primary function is to provide technical and administrative support to improve efficiencies in the daily operations of the EAPI – US Application Center. The main duties of this role will be to carry out Eagle X-Ray Applications testing to a high standard using their expertise to go above and beyond with additional tests. The Application Specialist will also assist regional sales managers, sales engineers, engineering, service, operations and quality by providing subject matter expertise relating to XR inspection in a pre-sale role. Pre-sales support – evaluate product applications for potential customers and sales team, primarily through product testing.  

Essential Duties and Responsibilities include the following:

§  Conduct XR product tests and e-Demos in an effective, detailed and timely manner.

§  Record test data in a detailed format along with test methodology, application criteria and system requirements. Keep Regional Sales Manager, Sales Engineer and Sales Rep informed of concerns.

§  Ability to lift 25 to 50lbs for extended periods of time and wire voltages to systems.

§  Travel to custom sites to support complex applications (Up to 30% of the time).

§  Become the subject matter expert on complex XR applications (FA, PXT etc.).

§  Know, follow and help create Eagle SOPs for the Test Lab.

§  Ensure lab metrics are kept up-to-date in the Application Center Database and on the test schedule.

§  Ensure Application Center meets 5S initiatives.

§  Comply with all safety policies and procedures

§  Keep work area clean and organized, ensuring we make a positive impression on our customers.

§  Maintain various reports for management

§  Other duties as required by manager

Primary People Contact:

§  Sales Representatives

§  External customers

§  Interdepartmental personnel


What You Need to Succeed

Knowledge, Skills, Attitude:

  • Complete understanding of XR Inspection principles.
  • Problem solving in a timely and effective manner.
  • Organized and disciplined administrative skills.
  • Proficient in Microsoft Windows, Word, Excel and PowerPoint.
  • Employee ownership – demonstrate the values, temperament, persistence and attitude which create financial success for Eagle and its customers. Strive for continuous productivity improvements and innovation at both the individual and company wide level. Through effective teamwork demonstrate the group mind is far more effective than the individual. Seek out opportunities to collaborate with other employees and create a balanced focus on tasks and employee relationships.
  • Customer service – understand that we are called to serve internal and external customers. Project and execute a positive "we can take care of the customer" attitude. Demonstrate a disciplined customer satisfaction model incorporating – quality, etiquette, attitude, responsiveness, convenience and follow-up
  • Communication – effectively communicate appropriate information and ideas with appropriate parties utilizing a high degree of integrity. Clearly and honestly share information and convey information without blame. Building relationships and fulfill customer needs through disciplined listening and receptiveness to contrary ideas. Demonstrate negotiating skills through effective listening, soliciting feedback and interpersonal give and take, allowing team to arrive at a decision based on mutual trust and respect.
  • Process orientation – understand all areas of responsibility in own process, goals of process and how process supports organization. Look for and identify inefficiencies in process and recommend solution for continuous improvement

Educational Requirements:

  • Associates or equivalent technical experience Engineering, Science or Physics.

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

8737

Location

Florida

Lutz

Job Type

Full-time

Entité légale

Eagle Product Inspection LLC [Delaware]

1571 Northpointe Pkwy Lutz, FL 33558 United States

+1 (813) 889-9500