Field Applications Specialist

Our Opening and Your Responsibilities

This Field Application Specialist position is responsible for technical and application support for a specific discipline of the Laboratory division of METTLER TOLEDO; Weighing, Analytical Instruments or Material Characterization Instruments, primarily for customers, and also for sales, service and marketing colleagues. 

Responsibilities include but are not limited too;
  • Primary responsibility will be to train customers on the use of AnaChem equipment as well as application development for those customers.
  • During office time, they will have a secondary responsibility for phone support to end-users, sales personnel, and field service technicians on the instrument product lines.
  • May be required to perform (and document) pre-work in laboratory on customer samples in advance of visit or demo.
  • Training support to field sales organization, customer support, insides sales and other members of technical support.
  • Travels with Technical Applications Consultants on difficult product installations, also to gain knowledge of the METTLER TOLEDO core markets.
  • Performing basic instrument product demos for the telesales team at customer sites.
  • Oversees remote customer training courses and registration.
  • Is an internal reference and expert regarding group communication, reporting and process protocols.
  • Will work with Tech Support to report/resolve any quality issues that are encountered at customer sites.
  • Properly interact with SAP software and accurately record necessary product and sales information.
  • Will be required to search for cross-leads while onsite with customer
  • Assist with development of marketing and technical materials.
  • Other duties may be assigned.

What You Need to Succeed

  • A Bachelor's degree (B. A. or B.S.) in Physical Sciences, Chemistry, Biology or Engineering from a four-year college or university, or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups of customers or employees of organization.
  • Has the ability to apply analytical principles in order to solve problems and deal with a variety of variables in situations where only limited standardization exists. 
  • Must convey a positive attitude at all times, and be able to deal with customer issues in an objective manner. Must be adaptable to performance under stress.
  • Requires the ability to record and deliver information and to follow verbal instructions.  
  • Must be able to articulate complex ideas and concepts 
  • Willing to travel over night 70% of the time.

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

5082

Location

Ohio

Columbus

Job Type

Full-time