Our Opening and Your Responsibilities
Essential Duties and Responsibilities:
· Satisfy all Safety Requirements for both MT-PI and Customer Sites
· Attend daily tier calls led by a Regional Service Manager
· Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
· Develop and maintain good customer relationships; Become the customer's trusted advisor
· Identify root cause of service issues (first time fix)
· Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
· Keep up with ongoing technical training
· Weekend/afterhours work as required based on workload and rotation
· Overnight travel as required – Travel 100%
· Maintain company supplied equipment, tools, and inventory
· In addition to our core values, all employees must follow the Code of Conduct (i.e. keeping a professional appearance)
· Other duties and tasks as assigned
What You Need to Succeed
Required Knowledge, Skills and Abilities
· Ability to use all types of hand tools and digital test equipment
· Knowledge of mechanics, electronics, and distribution systems
· Working mechanical knowledge of conveyor systems
· Working knowledge of AC and DC electrical distribution systems
· Working knowledge of Windows Operating Systems and the ability to read blue prints and schematics
· Self motivated for high performance
· Strong verbal and written communication skills
· Customer focused
· Detail oriented
· Experience working in a fast paced environment and meeting tight time constraints
· Fluency in English required and Spanish a plus
Minimum Education / Experience Required:
· High School Diploma or a GED required
· Associate of Science in Electronics or Engineering Technology, or equivalent work experience preferred.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
Equal Opportunity Employment
Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.
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