Mettler Toledo

Essential Duties and Responsibilities:

·      Satisfy all Safety Requirements for both MT-PI and Customer Sites

·      Attend daily tier calls led by a Regional Service Manager

·     Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations

·     Develop and maintain good customer relationships; Become the customer's trusted advisor

·     Identify root cause of service issues (first time fix)

·      Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner

·      Keep up with ongoing technical training

·       Weekend/afterhours work as required based on workload and rotation

·      Overnight travel as required – Travel 100%

·      Maintain company supplied equipment, tools, and inventory

·       In addition to our core values, all employees must follow the Code of Conduct (i.e. keeping a professional appearance)

Required Knowledge, Skills and Abilities

·       Ability to use all types of hand tools and digital test equipment

·       Knowledge of mechanics, electronics, and distribution systems

·       Working mechanical knowledge of conveyor systems

·       Working knowledge of AC and DC electrical distribution systems

·       Working knowledge of Windows Operating Systems and the ability to read blue prints and schematics

·       Self motivated for high performance

·       Strong verbal and written communication skills

·       Customer focused

·       Detail oriented

·       Experience working in a fast paced environment and meeting tight time constraints

·       Fluency in English required and Spanish a plus

Minimum Education / Experience Required:

·       High School Diploma or a GED required

·       Associate of Science in Electronics or Engineering Technology, or equivalent work experience preferred.