Human Resources Generalist

Our Opening and Your Responsibilities

Mettler Toledo Process Analytics ( and Mettler Toledo Thornton are two units that operate together in Billerica, MA. We are a leading supplier of liquid analytical measurement solutions. Our customers are pharmaceutical, biotech, microelectronics, semiconductor and power generation companies that require pure and ultrapure water monitoring instrumentation.

As one of the smaller units within METTLER TOLEDO we offer a small company feel with the reach and resources of a global organization. This role reports to the Head of Human Resources providing HR Operations support to local and field employees. As part of the Shared Service model, you will interact with several departments throughout the wider METTLER TOLEDO organization. With your excellent judgment, sound decision-making and attention to detail you will assist employees with a range of questions and concerns.  This is a hands-on, high interaction role with a great degree of accessibility. Dedication to the general employee population is key to success. 

As an essential employer we continue to have many employees reporting to the facility throughout the pandemic. Interviews will be virtual and this role will be on-site once hired. Numerous protocols are in place to ensure a safe work environment.

  • Manage full cycle recruitment and onboarding. Build relationships with hiring managers, evaluate position needs and build specific recruiting plans for each opening.
  • Ensure legal compliance by implementing applicable corporate procedures and policies for local, state and federal requirements including, but not limited to, EEO, AAP, HIPAA, and OSHA processes and postings.
  • Train hiring managers on process and best practices in interviewing. Build and maintain professional relationships with recruitment sources including staffing agencies, colleges, community employment organizations and professional associations.
  • Provide data analysis, tracking, integrity and reporting. Act as unit representative to wider group recruiting initiatives.
  • Provide coaching and counseling to managers and employees with the support of the Head of HR, and work to resolve employee relations issues quickly. Provide clear and accurate advice in a timely manner.
  • Maintain all employee data in SAP and Kronos; enter new hires, terminations, leaves of absence, and all other applicable employee and organizational changes with 100% accuracy.
    Maintain a high level of technical proficiency in the SAP HCM module and act as a resource to other HR professionals. Support CRM users in related tasks.
  • Maintain best in class standards of safety and a hold a leadership role within the safety committee.
  • Facilitate activities, projects, and trainings that support the employees and the business. Hold a leadership role in the activities committee.
  • General administrative tasks within HR department. Creates and maintain all department files including job folders and personnel files, in compliance with applicable legal requirements.
  • Assist with training needs via co-facilitation and LMS administration
  • Payroll backup as needed.

What You Need to Succeed

  • Bachelor's Degree
  • Minimum of 5 years Human Resources experience.
  • Strong organizational skills, detail oriented excellent follow-through and the ability to multi-task.
  • Applicant Tracking System (ATS) Avature or similar program.
  • Computer skills: intermediate Microsoft Office skills in Outlook Word, Excel, and PowerPoint.
  • Familiar with Kronos or other time and attendance program.
  • Approachable, professional and able to work in a highly confidential environment.
  • Strong knowledge and comprehensive understanding of federal, state and local employment laws and regulations.
  • High level of attention to detail and ability to multi-task.
  • Strong ability to organize effectively, solve problems quickly and communicate clearly.
  • Adaptable to changing business dynamics.
  • Excellent interpersonal, written and oral communications skills.

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes. 
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here

Mettler Toledo endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

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