Product Manager Service 100% (f/m/d)

Our Opening and Your Responsibilities

In our AutoChem business unit, we develop synthesis, sampling and reaction analysis tools for scientists in pharmaceutical and chemical industries. We provide scientists the information they need to deliver life-changing products. Join our team at our headquarters in Nänikon-Greifensee and support the fast growing service business opportunity within our unit.

Product Manager Service 100% (f/m/d)

In this role, your will be responsible for the following tasks:

  • You are responsible for the Product Lifecycle Management (PLM) for service deliverables of all products from idea generation and business justification to product development, introduction and pricing to retirement and obsolescence
  • You will create a long-term service product vision and establish a framework for successful implementation
  • Furthermore you will visit customers as a service coach for self-directed support, idea finding for new service products and trainings
  • You will create the necessary marketing material, service sales initiatives and campaigns to support field sales    
  • Furthermore you will be responsible for the development of service skills, segment/industries expertise, laboratory workplaces and tools with tailored training (eLearning and classroom)
  • Last but not least you will support the development of service software tools to facilitate remote support and troubleshooting

What You Need to Succeed

Following requirements are necessary for this role:

  • You have a bachelor degree in science, business or related field with 3 to 5 years of experience in service and/or product management or related field
  • You are used to engage resources from multiple departments in project discussion and successfully incorporate feedback
  • Demonstrated experience in driving projects and able to prioritize in a fast-paced environment with multiple competing priorities
  • You are a team player with good communication and coordination skills and can convince and motivate others
  • You are solution-oriented, work in a structured and organized manner and live an open feedback culture and can address and resolve conflicts
  • We expect a very good command of written and spoken English and German
  • Willing to travel 20%

Our Offer to You

Are you interested to work within a dynamic organization with strong opportunities for advancement? We are looking forward to your online application!

About Mettler Toledo

Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.
  • We help feed the world. We impact how food is produced, packaged and made safe.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
  • Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
  • No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

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Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

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