Back-office Specialist with Dutch

Our Opening and Your Responsibilities

  • Service contracts administration.
  • Customer e-mail enquiries related to contract maintenance.
  • Maintaining customer information and device database in CRM with reference to information delivered by technicians or customers.
  • Processing customers complaints.
  • Cooperation with business partners in the Netherlands.
  • Securing high quality and professional day to day service activities within agreed KPI's.
  • Ensure complete and timely electronic archiving for all relevant.

What You Need to Succeed

  • 2-3 years of professional experience in similar positions,
  • Very good knowledge of Dutch,
  • Good knowledge of English,
  • Very good MS Office skills,
  • Quick perception and excellent attention to detail,
  • High customer orientation and focus on service quality and timeliness,
  • Knowledge of SAP or other ERP system (would be an asset).

Our Offer to You

  • Stable employment conditions on the basis of contract of employment,
  • Annual bonus,
  • Medical care with dental package,
  • Life insurance,
  • Trainings and professional development,
  • Flexible working hours,
  • Home office (up to 5 days per month is a standard, currently it is definitely more flexible),
  • Possibility to work in an international environment.
  • Possibility to be a member of our MT Healthy team including: roller skates, football, volleyball, cycling or running.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

Job Reference #

5153

Location

Mazowieckie

Warsaw

Job Type

Full-time