Technical Writer

Our Opening and Your Responsibilities

The R&D Department of METTLER TOLEDO AutoChem ( is searching for a motivated, ambitious team player to fill our Technical Writer position at the Columbia, MD office.  We are looking for someone who loves science and technology and is passionate about developing a high quality product.  Ideal candidates are problem solvers and will accept challenges, ask questions, and work collaboratively with team members. 

This position is responsible for working with product managers, project leaders, hardware and software engineers, service engineers, quality/regulatory managers, and marketing communications team members to ensure that high-quality technical publications are delivered for our products. 

Responsibilities will include:

·        Proactively collaborating with product development team members to develop technical publication content for AutoChem products, including product User Manuals, Installation Guides, Training Materials, and Online Help 

·        Ensuring technical publication content is packaged into well-formatted, grammatically correct, and professional documents that meet AutoChem publication and branding standards

·        Establishing electronic versions of all work products under revision-level control within the AutoChem Quality Management System and SAP Engineering Change Management System

·        Working with Marketing team members and senior management to develop and refine technical publication processes and procedures, develop documentation standards, and select and implement content development and management tools for use across the organization

·        Reviewing technical publications such as Technical Bulletins, Service Bulletins, and Newsletters, developed by other contributors in the organization against current AutoChem standards and provide recommendations regarding content, format, style, and grammar

·        Communicating with other AutoChem and METTLER TOLEDO technical writers on projects that are common across the global organization and writing content with globalization in mind to facilitate translation into multiple languages


What You Need to Succeed

·        Bachelor’s Degree in relevant area of study or equivalent combination of education and experience

·        Minimum of five (5) years experience writing a variety of original technical documentation

·        Working experience with structured content management tools such as Schema ST4

·        Demonstrated knowledge of content authoring tools and technologies including Adobe RoboHelp, InDesign, FrameMaker and Acrobat, as well as Microsoft Office, Visio, and graphics tools such as Photoshop

·        Experience with video tutorial tools such as Camtasia and Adobe Captivate a plus   

·        Conceptual understanding of/experience with content management and/or configuration management tools such as TFS

·        Conceptual understanding of the Project Lifecycle Management (PLM), preferably in an Agile development environment

·        Knowledge and experience in Web applications, HTML, XML, and CSS

·        Proven track record of on-time delivery of high-quality technical publications

·        Excellent time management skills and ability to work several projects in parallel

·        Excellent communication, technical writing, and interpersonal skills

·        Ability to foster cooperative environment through personal influence and successful teaming with a variety of personality types

·        Interest in, and experience with, complex technologies

·        Ability to work independently with minimal supervision

·        Outstanding organizational skills and attention to detail

·        Knowledge of regulatory guidelines and requirements such as 21CRF Part 11 and GAMP

·        Knowledge of ATEX/IECEx preferred

·        SAP knowledge preferred

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
  • Tuition reimbursement, perks, and discounts
  • Parental and caregiver leave programs
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
  • Global market strength and worldwide leadership in precision instrumentation
  • A brand name that is identified worldwide with precision, quality, and innovation
  • Thousands of patents, design and innovation awards across Mettler Toledo
  • Global recognition for the quality of our products and services

About Mettler Toledo

Working at METTLER TOLEDO AutoChem Inc. ( means you are impacting the world in important ways. Our process analytical technology and automated synthesis reactors provide scientists in the pharmaceutical, biotechnology, and chemical industries the information they need to deliver life-changing products.  As a strategic business unit within Mettler Toledo, AutoChem develops, manufactures, sells, and services instruments that modernize chemical synthesis, provide insight to every chemical reaction, and provide process knowledge to eliminate scale-up and safety incidents. 

  • Our instruments increase the efficiency and effectiveness of chemists and engineers.
  • Our products help develop profitable, green, and safe scientific processes.
  • We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click here.

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Pour ceux qui priorisent la précision, Mettler Toledo est précisément le lieu où se trouve leur place.

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