Mettler Toledo

1. Sales and Marketing

• Managing existing accounts and consistently updating sales pipelines
• Qualifying database and updating CRM
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
• Support Team Leader in execution of marketing campaigns, leads generation and management
• Provide and present product & technical information to potential and existing customers

2. Technical Advisory and Product Advocate

• Responsible for actively driving and managing project pipelines
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
• Interact with customers’ engineering teams to illustrate MT valued propositions
• Responsible for representing the products to customers and at field events such as conferences, seminars, etc
• Develop customer's staff by providing technical information and training
• Conduct Negotiation to secure a win-win agreement with customers

3. Service Standards and Customer Relationship Management

• Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system

Competencies:

• Sound Technical and Business Acumen
• Good Interpersonal and Verbal/Written Communication
• Customer Focus
• Value Selling Approach /Consultative Selling Approach
• Innovation/Continuous Improvement
• Teamworking
• Results Focus /Oriented
• Resilience and Tenacity
• Self/Project (Sales & Tender Stage) Management

Mandatory:

• Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field
• 2-3 years’ experience in working with SI/SF channel
• Knowledge on Control Instrumentation System (sensors, transmitters)
• Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
• Minimum 2 years working experience in a Technical sales Environment
• Self-starter with a proactive approach
• Understanding of sales & distribution with intermediate project management skills
• Willing to travel (within Malaysia)
• Strong interpersonal skills and influencing ability
• Valid driving license

Preferred:

• Firsthand understanding of technical equipment, process control system and marketing process