Service Technician - Weighing

Our Opening and Your Responsibilities

  • Undertake routine service / calibration in line with customer requirements and MT documented procedures
  • Commission and installation of new equipment in line with customer requirements
  • Provide first class preventative maintenance on site
  • Respond promptly to all customer breakdowns and perform first time fix.
  • Complete all routine documentation for each customer visit within 24 hours of every job
  • Provide risk assessment and method statement where applicable.
  • Work to ISO9001-2000, GWP and GxP procedures etc.
  • Attend any and all training provided by MT-UK, either classroom or eLearning.
  • Take responsibility for highlighting any additional training or tools needed in order to carry out the work to the best of your ability
  • Actively demonstrate support of other areas/departments within the company to promote team spirit
  • Proactively own customer care and satisfaction within your own role and responsibilities
  • Manage own expenses and vehicle accurately and promptly
  • Manage own vehicle stock (parts, tools, consumables) and make required adjustments at least monthly: Including stock management documentation
  • Manage own time effectively to include identifying to schedulers if you have finished a task and are available for other work

What You Need to Succeed

  • HNC or Apprenticeship in a technical field or equivalent.
  • Mechanical and electronic engineering experience or Instrument calibration within a lab or industrial environment
  • Experience working within a customer facing service environment
  • Working directly with customers to perform tasks safely and efficiently
  • Experience in a Food or Pharmaceuticals environment – following customer Health and Safety or Hygiene processes.

Our Offer to You

  • International career development opportunities
  • Part of One Team who thrive from collaboration and drives continuous improvement
  • Supports working families through enhanced family friendly policies and flexible working patterns.
  • Encourages creativity, working autonomously and measures and celebrates success
  • Supporting individual learning, development and growth within the Company
  • We encourage work life balance and offer 25 holidays, + Bank Holidays, and rewards length of service as your holiday entitlement increases to a maximum of 29 days once you hit your milestones.
  • Health and Wellbeing of employees is important to us and as such all employees have BUPA healthcare, an EAP service and access to our wellbeing portal. You will join a Trustee based pension scheme and have peace of mind with 4x life assurance.
  • Fun is just as important, and our culture encourages team and charity events

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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