- Documentation Strategy: Develop and implement a comprehensive documentation strategy that aligns with business objectives and product launches, ensuring the timely delivery of high-quality documentation.
- Harmonization, Standards & Best Practices: Establish and enforce documentation standards, guidelines, and best practices to ensure consistency and quality across all documentation.
- Content Development: Oversee the creation, review, and ongoing maintenance of various types of technical documentation, including user manuals, installation-, quick- and troubleshooting guides.
- Collaboration: Work closely with R&D, product managers, service, engineers, UX designers, and other stakeholders to gather information, understand technical details, and ensure documentation meets user needs.
- Project Management: Manage documentation projects by planning, scheduling, and tracking progress to ensure deadlines are met.
- Quality Assurance: Conduct thorough reviews and quality checks of documentation to ensure accuracy, completeness, and clarity.
- User Feedback: Gather and analyze user feedback on documentation and implement improvements based on user needs and suggestions.
- Technology & Tools: Evaluate and implement documentation tools and technologies to improve efficiency and effectiveness.
- Content Management: Oversee the maintenance and organization of the documentation repository, ensuring easy to access and up-to-date information.
- Bachelor’s degree in Technical Writing, (Marketing) Communications, Engineering, or a related field.
- Proven experience (5+ years) as a technical writer.
- Exceptional written and verbal communication skills.
- Strong understanding of technical concepts and the ability to convey them clearly to diverse audiences.
- Proficiency in documentation tools such as Microsoft Office, Google Docs, Adobe Acrobat, Confluence, Jira, or other content management systems.
- Familiarity with markup languages such as HTML and XML.
- Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience creating visual aids such as diagrams, screenshots, and flowcharts is a plus.
- Demonstrated ability to lead and develop a team of technical writers.
- Competitive salary and benefits package.
- Opportunity to work with a global leader in precision instruments and services.
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Commitment to diversity and inclusion.
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