- Provide prompt and expert application and product support mainly for Mettler Toledo’s Industrial Division solutions (hardware and software solutions) to Mettler-Toledo's sales and service organizations and partners.
- Becoming a competent key technical advisor and product advocate for MT products
- Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields.
- Understand user requirements and recommending solutions.
- Support in marketing activities, such as customer visits, seminars, exhibitions and in advanced product demonstrations.
- Analyse training gaps and requirements for our sales/service force in the region.
- Proactively organize and provide onsite, remote and classroom training to our sales/service personnel and sometimes customers in line with global training curriculum.
- Develop and update training material (eg. Presentations, video, white papers) and provide local customizations.
- To promote and recommend the necessary training programs to help develop the skills of our personnel.
- Maintain our training and demo equipment.
- Support the Strategic Product Groups (SPGs) in successfully launching and training new products to the region.
- Support the development of certain technical/marketing materials such as FAQ, white paper or application notes/case studies and presentation materials.
- Degree in Electrical/ Electronics/Mechanical Engineering or related field
- Strong presentation skills and trainer experience, with an influencing ability
- Minimum 3 years working experience in a Technical Support, Trainer or Service Environment serving customers in the Manufacturing Industry including Food & Beverages, Chemical and Pharmaceutical
- Project and time management Skills
- Knowledge on Automation and Control Instrumentation System (sensors, transmitters, weighing).
- Willing to travel (Asia and Internationally)
- Valid driving license
- Sound Technical and Business Acumen
- Good Interpersonal and Verbal/Written Communication in English and Mandarin (others language is an advantage)
- 1.5 months contractual bonus
- Medical and Dental benefit (including spouse and children)
- Life Insurance Plan
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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