Service Administration Specialist (f/m/d) - - 21437

Our Opening and Your Responsibilities

Join our collaborative team as a Service Contracts Administrator and make a meaningful impact!

In this role you will manage contract renewals, process quotes in SAP, and collaborate with international partners.

If you have strong communication skills, sharp insight, and a customer-focused mindset, this is your chance to grow in a supportive, inclusive environment with great benefits and training opportunities.

Your Responsibilities:

Service contracts administration
Effective quote processing in SAP based on the agreement with the customer
Customer e-mail enquiries related to contract renewal
Cooperation with business partners in countries supported by the team
Securing high quality and professional day to day service activities within agreed KPI's
Ensure complete and timely electronic archiving for all relevant documents

What You Need to Succeed

2-3 years' professional experience in similar backoffice positions
Strong English language skills-written and spoken (B2 +)
Strong MS Office skills
Sharp awareness and the ability to quickly understand complex situations
Excellent attention to detail
Exceptional people skills and effective communication
High customer orientation and focus on service quality and timeliness
Ability to work according to clearly defined rules
Knowledge of SAP or other ERP system (would be an asset)

Our Offer to You

Contract of employment [umowa o pracę], we are looking for a long-term cooperation,
Annual bonus💰,
Hybrid work model🏠,
A diverse and inclusive workplace,
Festive benefits paid in April and December,
Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
Possibility to extend medical care to family members,
Life insurance with possible extended scope,
Sports card (Medicover),
Language courses,
A wide range of training opportunities to support your development🚀,
Wellbeing activities, CSR, with space for your initiatives*,
Discounts for meals and special offers at Platan Business Park.

*We are focusing on entertainment and supporting your physical and mental health – check out our LinkedIn profile!

The recruitment process consists of the following steps:

CV selection – we contact selected candidates
Phone screening with a recruiter (approx. 15 min)
Initial interview with the Manager or Technical Expert (video conference, approx. 1 hour) and the decision.

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

Referenznummer

21437

Bevorzugter Arbeitsort

Mazowieckie

Warsaw

Pensum

Vollzeit

Geschäftsniederlassung

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska