- HR Shared Service Center Management:
- Establish and manage the HR Shared Service Center operation; manage the SLA, drive operational excellence and appropriately staff and coach the service delivery team.
- Establish and enable operations for the initial service portfolio.
- In collaboration with local HR teams, continuously explore the standardization; re-design and industrialize related processes.
- Drive continuous operational improvements by exploring process re-design, digitalization & automation as well as applying training and coaching of HR SSC team members.
- Engage with other SSC managers within MT to drive best practices.
- Support the change management efforts of the HR Transformation.
- Regional HR Operations Management:
- Set and drive a digital strategy and HR operational excellence agenda across all European countries.
- Lead the regional technology roadmap and drive its implementation and adoption.
- Build and maintain a European HR operations community; share relevant information, drive knowledge and understanding and develop regional best practices.
- Support countries in local operational projects and topics (payroll, administration, technology, etc.); provide guidance and expertise as required.
- Closely collaborate with HR IT on system and process fixes and enhancements where necessary.
- HR Data and Compliance Management:
- Align with group on compliance requirements and best practices and provide respective guidance to the European HR community; create an adequate operational governance to ensure compliance.
- Develop capabilities that allow the transition to a data driven workforce management.
- Bachelor’s or Master's Degree,
- At least 5 years of HR Operations / HR Shared Service Center management experience,
- Exemplary oral and written communication skills both in English and Polish,
- Track record of successfully implementing new Shared Service Center operations and related technologies,
- Extensive experience in managing a service delivery center, SLA management and process design,
- Strong project management, planning, prioritizing, problem-solving and analytical skills,
- High level of interest in and affinity for technology, process digitalization and process automation,
- Proficient in one of the major cloud-based HR Platforms (SuccessFactors, Workday, Oracle, UKG, etc),
- Advanced knowledge in data management and analytics,
- Strong collaborator on all levels of the organization and with a strong hands-on attitude,
- Excellent interpersonal and coaching skills,
- Ability to work independently with minimal supervision,
- Readiness to travel,
- Open-minded, energetic and proactive personality.
- Contract of employment [umowa o pracę] (we want you to join us for the long run ;))
- Annual bonus,
- Flexible working hours,
- Hybrid work model (3 days a week from home),
- Medical care with basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Festive benefits paid in April and December,
- Medicover sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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Legal Entity