- Ability to use all types of hand tools and digital test equipment
- Knowledge of mechanics, electronics, and distribution systems
- Working mechanical knowledge of conveyor systems
- Working knowledge of AC and DC electrical distribution systems
- Working knowledge of Windows Operating Systems and the ability to read blueprints and schematics
- Self-motivated for high performance
- Strong verbal and written communication skills
- Customer focused
- Detail oriented
- Experience working in a fast-paced environment and meeting tight time constraints.
- Fluency in English and Spanish a plus
- High School Diploma or a GED required.
- Associate of Science in Electronics or Engineering Technology, or equivalent work experience preferred
- Field Service Technicians are required to work in the following environments with the listed physical demands with or without reasonable accommodation.
- Constantly works around moving mechanical parts in conditions that include cold and hot temperatures, and humid environments.
- Occasionally works in damp/wet environments to include meat & diary plants. Occasionally exposed to allergens, i.e. peanuts.
- Occasionally works in explosive environments.
- Noise level may by loud at times.
- The ability to operate large industry machinery as well as handle mechanical and electrical tools as needed.
- Ability to constantly lift and move tools and equipment up to 75 pounds
- Ability to regularly climb (ascend/descend) stairs and ladders
- Constantly stands, walks, stoops, kneels, crouch or crawls. Constantly positions self to service machinery in tight and/or dark spaces.
- Must be able to constantly visually inspect machinery, computers, tools and parts
- Ability to constantly operate a motor vehicle, drive long distances, and regularly sit for long period while traveling by car or plane.
- Occasional shift differences (early morning/late night) as needed
- Occasional 10 hour + Days as needed
- Travel Requirements
- 100% US and occasional international travel is required.
- The FSE will possess or be able to obtain a valid passport. Frequent overnight travel is common.
- The individual must possess and maintain a valid driver's license, pass a motor vehicle record check, and have the unrestricted ability to obtain rental vehicles
The Field Service Technician is responsible for Essential Duties and Responsibilities:
- Satisfy all Safety Requirements for both MT-PI and Customer Sites
- Attend daily tier calls led by a Regional Service Manager
- Efficiently execute scheduled service calls as directed from Dispatch or Management while taking into account cost, time, and customer needs/expectations
- Develop and maintain good customer relationships; Become the customer's trusted advisor
- Identify root cause of service issues (first time fix)
- Accurately complete and submit all service reports and documentation per service activity, timesheets, and expense reports in a timely manner
- Keep up with ongoing technical training
- Weekend/afterhours work as required based on workload and rotation
- Overnight travel as required – Travel 100%
- Maintain company supplied equipment, tools, and inventory
- In addition to our core values, all employees must follow the Code of Conduct (i.e. keeping a professional appearance)
- Other duties and tasks as assigned
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
- We help feed the world. We impact how food is produced, packaged and made safe.
- We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
- Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
Preferred Location
Job Type
Legal Entity