Main tasks and responsibilities: The Product Support Specialist (PSS) is the main contact for cross-divisional alignments on configuration tools and pricing. The role collaborates closely with peers in other Product Inspection SBUs and with divisional staff. The role is critical to ensure a harmonized configuration process as well as regular price increases.
Key Responsibilities:
1. Product Configuration Tools
- Develop a PI-wide, harmonized configurator with a common platform for all SBUs across PI
- Harmonize the design, functional features and technical parameters
- Coordinate the testing phase
- Document current and upcoming additional requirements and drive discussion with expert groups in order to find consensus on how to implement in configurators
- Present the solution to all stakeholders, collect, coordinate and evaluate feedback in order to continuously optimize the tools
- Support Go-Live of configurator as first level support
- Take over User Management in Snow and AEM Forms
2. SBU Pricing
- Maintenance and continuous updating of all pricing relevant information (for products and spare parts) in Master price list and SAP
- Support annual/biannual price increases
- Coordinate daily spare parts pricing
3. Sales Volume Analysis
- Provide monthly reports of sales volumes, products and options sold to the Management regularly and on request
- Evaluate data to allow interpretation on how the market develops
4. Phase-out of Components
- Drive phase-out projects for dedicated components and prepare Milestone Reviews
- Degree in any discipline preferably in Engineering field
- Minimum 2-3years working in global matrix organisation (POs, MOs, SBUs). Complex pricing globally differentiating by geography and segment. Experience in lifetime adaptations of complex product setup over multiple POs.
- IT skills: Excel, SAP; data base development and data modelling; JavaScript, VBA
- Language skills: English, fluent spoken and written; Knowledge of German desirable
- Self-starter with a proactive approach
- Very good coordinator and communicator; Analytical thinking and proactive attitude; Good eye for innovation and streamlining processes, great time management, good team player, highly motivated. Culturally sensitive and a competent listener and communicator across diverse cultures. Ability to prioritize multiple simultaneaous projects.
- Career growth
- Work with a good team
- Skills development
- Fixed 1.5 months contractual bonus
- Medical Insurance, Dental and Other allowances
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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