The Service Tele Sales Representative is responsible for selling and promoting our services over the phone to the pre-identified potential customers in a specific geographic area. The successful candidate builds and maintains strong relationships with customers, works collaboratively with internal teams, and meets or exceeds sales targets.
Responsibilities
- Follow up on leads generated from marketing campaigns, referrals, and other sources.
- Build rapport and establish a relationship with customers through active listening and effective communication.
- Effectively communicate the value of our services and answer customer questions and objections, utilizing our group tools such as SET.
- Accurately record customer information and sales activity in the CRM system
- Meet or exceed sales targets by maintaining a high level of productivity and quality.
- Collaborate with internal teams to ensure customer satisfaction and service delivery excellence.
- Continuously improve sales skills and product knowledge through training and professional development
- Adhere to company policies, procedures, and ethical standards.
- Analyze and utilize data in a service sales context
Skills & Requirements
- 2+ years of experience in tele sales or telemarketing, preferably in the service industry
- Proven track record of meeting or exceeding sales targets
- Excellent communication, presentation, and negotiation skills, Value selling and story telling / professional presentation skills
- Strong customer service orientation and ability to build lasting relationships
- Highly motivated, results-driven, and able to work independently
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficiency in MS Office and CRM software
- Value selling and storytelling / professional presentation skills
Education
- Bachelor's degree in business, Marketing, or a related field
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
For those who prioritize precision, Mettler Toledo is precisely where you belong.
Job Reference #
Preferred Location
Job Type
Legal Entity