Customer Service Assistant

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Our Opening and Your Responsibilities

Responsibilities:
  • Answer customer queries and concern about company’s service or transfer to the person responsible.
  • Generate quotation and process orders or any transactions.
  • Handle customers’ complaints and collect the customer’s feedback.
  • Maintain clear, professional, and empathetic communication with customers throughout the support process.
  • Provide regular updates to customers regarding the status of their inquiries or issues.
Qualifications:
  • Bachelor’s degree in Business Administrative or any fields.
  • Minimum 1 year of experience in Administrative.
  • Good communication skills both verbal and written.
  • Strong problem-solving abilities and attention to detail.
  • Customer-centric approach with a commitment to providing high-quality service.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Able to use MS Office, Outlook, SAP is a plus.

What You Need to Succeed

  • Complete SVC order coming.
  • Increase SCV order completion rate 2%.

Our Offer to You

  • Five working days
  • TGIF Flexible hours for Monday and Friday
  • Life insurance
  • Accidence insurance
  • Medical insurance
  • OPD and dental insurance
  • Bonus
  • Gratuity
  • Provident fund

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

21343

Preferred Location

Central Thailand

Bangkok

Job Type

Full-time

Legal Entity

Mettler-Toledo (Thailand) Ltd.

846/4-846/5 Lasalle road, Bangna Tai, Bangna, Bangkok, Thailand

+66 2 7230300
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