- Act as the single point of contact for SMEs regarding training consultations and collaboration.
- Regularly engage with SMEs to understand upcoming M365 enhancements and evolving training requirements.
- Assess and determine the most suitable training mediums (classroom, e-learning, microlearning, videos) tailored to various learning styles and needs.
- Support the development of digital training content, including scripting for e-learning modules and instructional videos.
- Assist in creating and updating comprehensive training materials in partnership with SMEs.
- Lead and facilitate digital coffee sessions and other informal learning formats to encourage continuous employee engagement.
- Deliver training programs that are interactive, relevant, and aligned with SME inputs.
- Collect and analyze feedback from training participants to continuously improve training content and delivery.
- Monitor and evaluate the impact of training initiatives on employee performance and business outcomes.
- Coordinate and support Workplace projects ensuring timely delivery and alignment with organizational goals.
- Serve as a bridge between technical teams and business units, ensuring clear communication and understanding of project objectives and training needs.
- Monitor project progress, risks, and issues, providing timely updates to stakeholders.
- Facilitate collaboration among cross-functional teams to drive adoption initiatives.
- Demonstrate leadership by influencing and motivating stakeholders across diverse teams and departments.
- Take ownership of initiatives with a solution-oriented approach, fostering a culture of continuous improvement.
- Bachelor’s degree in Business, Education, Information Technology, or a related field.
- 3-5 years' experience in project coordination and/or training, preferably within digital workplace tools like Microsoft 365.
- Exceptional communication and interpersonal skills to engage effectively with technical teams, SMEs, and end-users.
- Familiarity with various training delivery methods and digital content development.
- Ability to manage multiple priorities and work collaboratively in a fast-paced, dynamic environment.
- Proactive problem-solving skills with a continuous improvement mindset.
- Willingness and ability to work flexibly across different time zones, including some work aligned with U.S. Eastern Standard Time.
- Ability to speak Chinese is desired but not required.
- International exposure
- Medical and Dental plan (including dependent)
- Life Insurance policy
For those who prioritize precision, Mettler Toledo is precisely where you belong.
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