- You will be leading the service business with innovative ideas and implement them in close collaboration with our service organizations and relevant service experts
- You will commit and take ownership of service concepts and technical requirements for new products and maintain the lifecycle of existing serviceable items
- You will lead and coordinate the service testing for new products and relevant software updates
- You will be the contact of service within NPDI and for the lab service division as well as for the service organization of METTLER TOLEDO
- You will report quality issues requiring engineering changes towards Product management and R&D and collaborate to implement and communicate required changes
- You hold a bachelor or master’s degree (Uni/FH) in Engineering, Polytechnic, Physics, or equivalent combination of education and experience
- You have at least two years of experience in a customer service/field, service organization or related field and with establishing service concepts and technical requirements
- You have excellent analytical and problem-solving skills, and exceptional customer service skills and a demonstrated ability to perform in stressful situations
- Furthermore, you demonstrate excellent collaboration skills cross divisional, global and to the service organization
- Ideally worked in an equivalent environment and you have a flair for software like AEM and InDesign to create and maintain service documentation
- We require fluent communication skills both oral and written in English
- You are open and willing to travel worldwide by about 20 – 30%
- Flexible working hours (depending on the role), a hybrid work model, and a wide portfolio of training opportunities
- A 40-hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays
- Free parking and direct access to public transport
- Healthy lunches cooked onsite at our own METTLER TOLEDO restaurant, with special prices for employees
- A range of additional attractive benefits, including employee discounts at select area businesses
Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.
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Ubicación preferente
Job Type
Domicilio fiscal