Laboratory Service - Product Manager - - 16898

Our Opening and Your Responsibilities

We are seeking a skilled and experienced Service expert to join the Service Team of the Laboratory Division at our Global Operational Headquarter in Greifensee, Switzerland. The Laboratory Division Service Team is managing the current and innovative new services for measurement and analytical devices used primarily in the pharmaceutical and life science industry. We are coordinating the development, execution, and continuous improvement of all aspects of our comprehensive service portfolio for after-sales lifecycle management.

In this role, your responsibilities include:

Managing and overlooking the Service portfolio along the laboratory products’ lifecycle, from the initial service requirements phase to the decommissioning of a service
Coaching and supporting the Service Teams in the multiple Strategic Business Units of the Laboratory Division in developing and implementing the service portfolio
Ensuring the service readiness is fulfilled at product launches for both traditional onsite services and remote digital services
Harmonizing the processes and delivery of the Laboratory Service portfolio in close collaboration with the local service managers across Mettler-Toledo’s global network of 40+ market organizations
Ensuring that the service portfolios developed meet both customer and regulatory needs across a broad range of products in various industries

What You Need to Succeed

Following requirements are necessary for this role:

You hold a bachelor’s degree in Engineering or Business Administration with a minimum of 3 years of work experience in managing service portfolios and/or product (hardware) portfolios
You have a strong understanding of the laboratory equipment industry or a related sector
Experience product development and/or hardware services is an advantage
You have strong strategic thinking skills, project management skills, process optimization, and experience working collaboratively across various departments, multiple regions, and cultures in a global matrix organization
Excellent oral and written English skills any additional language is a plus

Our Offer to You

We offer:

Flexible working hours (depending on the role), a hybrid work model, and a wide portfolio of training opportunities
A 40-hour work week with at least 25 vacation days per year, plus 4 to 7 additional days off between bank holidays
Free parking and direct access to public transport
Healthy lunches cooked onsite at our own METTLER TOLEDO restaurant, with special prices for employees
A range of additional attractive benefits, including employee discounts at select area businesses

You can expect challenging, interesting, and varied tasks in an innovative and international environment, with the opportunity to network globally and achieve your career goals.

Have we raised your interest? Then we look forward to receiving your complete application at our Job portal.

Please note that we do not accept any application documents via e-mail, only applications submitted on our job platform due to our data protection guidelines. Furthermore, we do currently not accept applications from recruitment agencies for this role.

If you have any question, please do not hesitate to contact our Talent Acquisition Team ta-ch@mt.com.

About Mettler Toledo

METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

Referencia

16898

Ubicación preferente

Zürich

Nänikon-Greifensee

Job Type

Full-time

Domicilio fiscal

Mettler-Toledo International Inc. Wilmington, Delaware Greifensee Branch

Im Langacher 44 8606 Greifensee Schweiz

ta-ch@mt.com