- Effective service orders processing in SAP, control quality and completeness of reports delivered by technicians, enter order confirmations into the system.
- Invoicing of services, repairs and installations, ensure timely and accurate billing to customers.
- Maintain customer information and device database in CRM with reference to information delivered by technicians or customers.
- Cooperate with business partners in countries supported by the team.
- Secure high quality and professional day to day service activities within agreed KPI's.
- Ensure complete and timely electronic archiving all relevant documents.
- Prepare statistics and reports related to service administration.
- 1-2 years' professional experience in similar position,
- Very good knowledge of English,
- Focus on time frames and ability to work according to clearly defined rules,
- Well-developed MS Office skills,
- Quick perception and excellent attention to detail.
- Good knowledge of other foreign language,
- Knowledge of SAP or other ERP system.
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus 💰,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) 🏠,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer 🚀,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.
Referencia
Ubicación preferente
Job Type
Domicilio fiscal