Product Specialist (PRO) - - 18058

Our Opening and Your Responsibilities

Key Purpose of the Role:

Increase qualified customer database for targeted segments. Follow up on sales leads, fast response towards fulfilling customers’ enquires. Provide sound consultation on MT’s product solution and application. Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services. Expand market awareness of MT’s products & services and manage projects and relationships with customers .

Key Responsibility of the Role:

1. Sales and Marketing

Managing existing accounts and consistently updating sales pipelines
Qualifying database and updating CRM
Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
Support Sales Manager in execution of marketing campaigns, leads generation and management
Provide and present product & technical information to potential and existing customers

2. Technical Advisory and Product Advocate

Responsible for actively driving and managing project pipelines
Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
Interact with customers’ engineering teams to illustrate MT valued propositions
Responsible for representing the products to customers and at field events such as conferences, seminars, etc
Develop customer's staff by providing technical information and training
Conduct Negotiation to secure a win-win agreement with customers

3. Service Standards and Customer Relationship Management

Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
Prepare cost estimates by studying blueprints, plans, and related customer documents
Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
Maintaining records of customer communication and sales activity in our CRM system

What You Need to Succeed

Key Behavioural Competencies Required

Sound Technical and Business Acumen
Good Interpersonal and Verbal/Written Communication
Customer Focus
Value Selling Approach /Consultative Selling Approach
Innovation/Continuous Improvement
Teamworking
Results Focus /Oriented
Resilience and Tenacity
Self/Project (Sales & Tender Stage) Management

Technical Skills, Knowledge and Experience Required

Mandatory:

Degree/Diploma in any discipline preferably in Chemical / Chemical Engineering or related field
Knowledge on Control Instrumentation System (sensors, transmitters)
Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals)
Minimum 2 years working experience in a Technical sales Environment
Self-starter with a proactive approach
Understanding of sales & distribution with intermediate project management skills
Willing to travel (within Malaysia )
Strong interpersonal skills and influencing ability
Valid driving license

Preferred:

Employee management experience and an empowering leadership style
First hand understanding of technical equipment, process control system and marketing process

Our Offer to You

Career growth
Work with a good team
Skills development
Fixed 1.5 month contractual bonus
Medical Insurance, Dental and Other allowances

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

Referencia

18058

Ubicación preferente

Selangor

Petaling Jaya

Job Type

Full-time

Domicilio fiscal

Mettler-Toledo (M) Sdn. Bhd.

PJ33, Tower 1, Level 14, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200, Petaling Jaya, Selangor Malaysia

+60 3 7844 5888