Order Entry Coordinator

Our Opening and Your Responsibilities

We are seeking a proactive and detail-oriented Kiosk Order Entry Coordinator to join our METTLER TOLEDO team at our Coon Rapids location. This role is pivotal in managing incoming communications related to service order creation and ensuring high-quality customer service. The ideal candidate will effectively prepare service estimates and orders, manage inventory levels, and coordinate with vendors to support kiosk operations while ensuring timely processing of orders and smooth office logistics.  

Key Responsibilities:  
  • Manage incoming phone calls and emails related to service order creation, providing timely and effective responses.  
  • Prepare service orders, including creating estimates and entering orders into the system.  
  • Review and analyze open Service Orders (SO) and Purchase Orders (PO) reports.  
  • Organize and manage logistics for kiosk shipping to ensure prompt delivery.  
  • Adjust and track inventory levels for sales and kiosk operations as well as maintaining accurate records.
  • Handle UPS shipping and receiving, including managing Purchase Orders and collecting credit card information for invoicing.  
  • Print pick lists and setup sheets and communicate effectively with the assembly team.  
  • Answer phone calls and emails for kiosk business inquiries and assist with local lead entry for the sales team.  
  • Quote and process kiosk consumable orders efficiently.  
  • Distribute daily mail and manage shipping and receiving tasks.  
  • Maintain office supply inventory and coordinate office logistics to support smooth operations.  
  • Support the team with various administrative duties and ensure seamless office operations.  
  • Perform all other duties as assigned to contribute to the team's success. 

What You Need to Succeed

  • High school diploma or equivalent required. 
  • Previous experience in order entry, customer service, or administrative support is highly desirable.  
  • Excellent communication skills, both verbal and written.  
  • Strong organizational and multitasking abilities.  
  • Proficient in Microsoft Office Suite and experience with order management systems.  
  • Team-oriented attitude with a willingness to assist colleagues and adapt to varying tasks.  

Our Offer to You

  • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire 
  • Tuition reimbursement, employee wellness programs, plus other perks and discounts 
  • Parental and caregiver leave policies
  • All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits 
  • Global market strength and worldwide leadership in weighing
  • A brand name that is identified worldwide with precision, quality, and innovation 
  • Thousands of patents, design and innovation awards 
  • A commitment to extraordinary service on our state-of-the-art equipment

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.

Referencia

19864

Ubicación preferente

Minnesota

Minneapolis

Job Type

Full-time

Domicilio fiscal

Mettler-Toledo, LLC

1900 Polaris Parkway Columbus, OH 43240 United States

+1 (800) 638-8537