Mettler Toledo

Ø Plan and manage the division according to agreed country development strategies.

Ø Manage the divisional P&L within allocated budget

Ø Ensure compliance to policies, procedures and values in all areas of operational activity

Ø Support the delivery of all marketing campaigns

Ø Maintain and develop existing and new customers through appropriate propositions and optimization of quality of service

Ø Provide periodic reports on performance of the division against the set targets to the Country Manager/Leadership team

Ø Monitor and provide guidance on the development of qualified customer database for targeted segments

Ø Provide guidance to team in Key account management ensuring that high levels of customer satisfaction is consistently achieved

Ø Support the design and execution of all marketing campaigns, leads generation and management activities

Ø Participate in Sales visits to key customers to build customer relationship and be their preferred vendor

Ø Articulate technology and product positioning to both the business and technical users and ensure complete customer satisfaction through all stages of the sales processes

Ø Provide expert advice and guidance on product & technical information to team and potential/existing customers

Ø Provide necessary support in the technology evaluation stage of the sales process

Ø Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields

Ø Provide required support in interaction with customers’ engineering teams to effectively illustrate MT’s value proposition

Ø Provide support and guidance to the team at field events such as conferences, seminars, etc

Lead and take charge of negotiations where necessary to ensure a win-win agreement with customers