- 1. Planning and execution of all type of Service Calls on Weekly / Monthly basis without any escalation. Ensuring Top quality service to both internal and external customers for Anachem Instrument(Titrator & PH meter.
- 2. Improve Customer Experience thru technical solutions, communication skills, pro-active planning
- 3. Demonstrate good technical knowledge of Anachem products like Titrator , PH meter , DO ,Density , Meting point ,Spectro photo meter etc
- 4. Generate leads for services and products based on customer needs
- 5. Take ownership and deliver on the Key peformance indicators for business and operations
- 6. Responsible to build customer relationship
- 7. Lead LAB Service performance levels by demonstrating organization values through on-field services and through communication skills
- 8. Deliver on Good documentation practices as per organization plan.
- Expected Key Deliverable: Timely PM/Response time /Installation in time/service revenue to be achieved/customer satisfaction/other service Kpi's
Assigned Territory- Products Handling - Titrator & PH meters Allocated Target - As defined by organization Industrial Segment Cater to - Pharma, Chemical, Life sciences, Research labs
Diploma or B.E in Electronics / Instrumentation with min. 3-5yrs. Experience in similar field
Sound Knowledge on executing installation and operational qualifications of Instruments as per quality documentation systems and good documentation practices.
Experience on Analytical Instruments would be a added advantage.Language proficiency: English - Good Verbal and written communication skills are a must. Other local / regional language proficiency would be an advantage
- One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- Medical insurance for you & your family, with access to Telemedicine application
- A brand name that is identified worldwide with precision, quality, and innovation.
Para aquellos que priorizan la precisión, Mettler Toledo es precisamente donde perteneces.
Referencia
Ubicación preferente
Job Type
Domicilio fiscal